Go Russia Fair Dealings Statement

We strive to provide our customers with the highest quality tours at the most affordable prices, which we achieve through our long-established relationships with the best local agents and guides. If you find a similar tour as published on our website at a lower price, please contact Go Russia and we guarantee we will match the price offered by any reputable competitor and offer a £50 discount on top subject to our terms and conditions! Please note that the cost of the relevant visas (Russian, Mongolian, Chinese) is included for most of our tours. Please also view our special offers section for fantastic discounts and free upgrades.

And how can we guarantee best prices without compromise on service quality?

• Long-term relationship with reliable suppliers.
• Better negotiating power and volume discounts.
• No intermediaries. Direct contact with guides, hoteliers, transport companies, etc.
• Own product development team designing bespoke itineraries.
• Low operational costs & high efficiency of the office staff.
• Most communication via email or phone.
• Online customer area, web-based billing & payment information.
• Online delivery of trip documents, tickets, and final joining instructions.
• Secure 24 * 7 online payment options.

Terms and conditions: The tour must be identical to the package published on our website for the same departure date and include the same services as provided by Go Russia; the price to be matched must be generally available to book immediately and must not be reduced by redemption of any discount voucher; DIY trips cannot be taken into account. Once your claim has been verified, your Go Russia invoice will be adjusted accordingly; to claim your discount please contact Go Russia specifying details of competitor’s holiday offer.
  Prices quoted on this website are for our scheduled group tours. In the unlikely event that the total number of participants on your tour is less than the minimal group size stated in the tour summary (normally 2) we reserve the right to impose a solo supplement surcharge. We believe this is a fair policy, as in this case you will have the benefit of a private guide, and private transport and excursions. Please note that this is likely only for low season travel, when the number of participants fluctuates more than usual. Based on our previous experience, maximum 3 customers were charged a solo supplement during the whole year. Solo supplement will be waived, should other people book the same tour on the same departure date. We will advise you accordingly before departure.
  Recommend a friend to Go Russia and if they book a holiday or any other travel related service with us we will give you both a £50 discount per person to say "thank you".
  Not persuaded yet? We know there is still more we can do to dispel your doubts, so that you can proceed with booking and have the benefit of our top quality travel arrangements. Read more about simple reasons why you should trust Go Russia and if you end up booking a tour with us, we give you an Exclusive "Sound Decision Bonus" worth £25 per person.