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Go Russia Privacy Policy

Your privacy is important to us. We will only use the information that we collect about you lawfully and you confirm that you will only enter information about yourself and those in your party and that such information is true.

What Information Is collected
We collect customer information from you through our website, when you purchase or register for our service. Customer information means any information that may be used to identify you, including, but not limited to, your name, address, email address, Internet Protocol address, phone number, billing information, or other contact information.

What we do with your personal information
Go Russia collects information from you for our operational purposes that will help us to process your booking, brochure request, goods purchase, seminar registraion and answer any other travel related requests and also to provide you with a more personalised and relevant experience in all your contact with us.

Go Russia uses your personal information to provide you with marketing information deemed necessary to send the appropriate brochure plus any new tours or special offers which we think may be of interest to you. We may also use your information for internal administration of a booking and for analysis.

When you make a booking, we may need to disclose your information to third party providers of flights, tours, acommodation, visas, insurance. They will only have access to the personal information needed to perform the relevant service and may not use your personal information for any other purpose. The information may also be provided to public authorities such as customs or immigration if required by them, or as required by law. However, we respect our customers privacy and do not sell, rent, trade or give away any of your personal information for any purpose.

Email communications
Periodically, we may send email to you if you have indicated a preference to receive news, updates, special offers, and other information relating to our service. You may unsubscribe from these email subscriptions at the profile web page for your account on our website.

Links to third party websites
Our website may contain links to other websites. We are not responsible for the privacy policies or the content of these websites. You should therefore review their privacy policies carefully if you have concerns about how your information may be used. 

Cookies
Cookies are small pieces of information which are stored on your computer's hard drive. Cookies permit us to recognize you and avoid repetitive requests for the same information. Cookies may be used to retain your personal preferences, hold session information (tour region, dates, etc. that you have used for your trip search or booking), or save your password and username so you do not need to identify yourself each time you return to our website. Most browsers will accept cookies until you change your browser settings to refuse them. You may change your browser's settings to refuse our cookies. Other than this, we do not store personal information in the cookie or use it for any other purpose. 

Security to protect your information
We take full responsibility for ensuring that proper security measures are in place to protect your information. When you book / purchase online, we use the latest secure server software (SSL) which encrypts your credit card details and booking / purchase information before it is sent. We follow strict security procedures in the storage and disclosure of information which you have given us to prevent unauthorised access, as required by the UK Data Protection Acts of 1984 and 1998.

We do not guarantee the security of any information you disclose online and you do so at your own risk. We may not always catch an unintended privacy issue, despite our efforts to do so. We will use reasonable efforts to comply with this Privacy Policy and will take prompt corrective action when we learn of any failure to comply with it. We will not be liable for any damages relating to the practices described in this Privacy Policy. You acknowledge that you are aware of security and privacy limitations inherent to the internet environment. We welcome your feedback regarding any privacy concerns that you may have, please contact us and let us know how we can improve our service generally. 

Your consent
By using our website, you consent to the collection of this information by Go Russia in the ways described above. We may make contact with you or members of your tour party by post, e-mail, or telephone for the purpose set out above. We will also use your information to inform you of offers in the future or to send you brochures. If you do not wish to receive such approaches in the future then please let us know as soon as possible by telephone, letter or e-mail, you can also use the opt out boxes on the relevant web pages. If we do contact you by e-mail about our new brochures or special offers, you will also be able to unsubscribe from our database at this time.

Contact us
If you have any questions about our Privacy Policy, the practices of this website or any personal information Go Russia holds about you please contact us.