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Online Services

We advise all our customers to use their online account area on Go Russia website where you can view your travel programmes, update passenger and emergency contact details, submit special dietary requests, view invoices and receipts, make secure card payments, and download trip documents.

Here you can also book your accommodation and travel insurance online. It is advisable to take out your travel insurance at the time of booking your trip as cover will commence for pre-departure cancellation from the policy issue date. This will, therefore, provide cover should you have to cancel your trip for an insured reason such as illness or serious accident preventing you from travelling.