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Go Russia Guestbook - Customers' Holiday Experience

We learn and improve all the time as a result of our customers’ feedback. We are very happy to have served thousands of happy customers who travelled with us.

Tour reference

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  • Any tour type
  • Tailor-made
  • AL-05
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  • CB-06
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  • CB-10
  • CB-14
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  • CB-23
  • CB-27
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  • CB-31
  • CR-01
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  • CR-32
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  • EL-01
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  • TS-01
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  • VF-01
  • VF-02


Region

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  • Any region
  • Altai
  • Astrakhan
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  • Baltic countries
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  • China
  • Elbrus
  • Golden Ring
  • Kamchatka
  • Karelia
  • Kiev
  • Kizhi
  • Kola
  • Mongolia
  • Moscow
  • Nizhny Novgorod
  • Novgorod the Great
  • Rostov-on-Don
  • Solovetsky Island
  • St. Petersburg
  • Suzdal
  • Transsibirean
  • Ukraine
  • Ural Mountains
  • Vladimir
  • Vladivostok
  • Volga Delta
  • Volgograd
  • Yekaterinburg


Leave feedback
We thrive on feedback! Every client receives a questionnaire asking about their experience with Go Russia, from the initial enquiry to total holiday satisfaction. 
 
Tripadvisor Reviews
Please read our clients' feedback on Tripadvisor.

Customer's Video Interview
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Your Feedback
Please browse our guestbook below. To respect your privacy all names are encoded.
Three Capitals: Kiev - Moscow - St. Petersburg (CB-18)

The personal assistance given during the booking process was invaluable and resulted in my decision to book through the company. Each of the tour guides was extremely knowledgeable, helpful, able to answer any question threw at them, and each dealt well with situations that arose during the tours. My own personal taste would have been for a little less detail as the insides of churches start to look the same after visiting so many, and I donít particularly care for paintings in the Winter Palace for instance. Having said that, we were told we could go our own way once we had entered, and I think I was the exception and the rest of the group were enthralled. The transfer drivers were good enough to show me to the train and carriage that I needed to catch on both occasions. I did however have to ask passengers to translate my ticket to determine which cabin/bed I had been allocated. Yasmin Fraser, July 2019

18 August 2019 Best of Trans-Mongolian: Moscow - Yekaterinburg - Irkutsk - Baikal - Mongolia - Beijing (TS-11)

We had a fantastic holiday. All the arrangements worked like clockwork. We were very impressed by how we always had someone to meet us whenever we arrived apart from Beijing ( where we were met outside the station due to station rules) we were met on the platform outside our train carriage. Then on returning to the train we were taken not just to the station but to our carriage and helped with the boarding procedures. All the tour guides were excellent, very knowledgeable and friendly. We were surprised that apart from Moscow we had a guide to ourselves. The places we visited were all very interesting and gave use a good insight into Russia, Mongolia and Beijing. We canít express enough how great the organisation was it was faultless. Every thing was great, hard to find any faults or how to improve the service. The only slight negative was the breakfast in the hotel in Irkutsk which was cold and sparse. However all the accommodation was very good. Tom Reynolds, July 2019

18 August 2019 Best of Moscow & St. Petersburg Guided Tour (CB-17)

The tour guides, especially Tatiana in St Petersburg, were excellent. Everything was really well timed and organised. Information and instructions were clear. Support with obtaining visa was really good. Everything was paid for. There were no hidden extras. Alexander Hamilton, August 2018

18 August 2019 Tour Highlights of Kamchatka - Bears and Volcanoes | Go Russia

Excellent tour in Kamchatka . The level of service was excellent! I would use the company again without hesitation and would recommend it to anyone!!!! Thank you Kiera Simpson, July 2019

12 August 2019 Discover the Beauty of the Russian Venice - St. Petersburg (CB-02)

All the way through booking process and dealing with our extra requests, Julia gave a first class service and everything in St Petersburg ran exactly as planned by Julia from the moment we got off the plane. so thank you Julia. Also I would like to thank Jelena for her help with the Visa checking process, this was also went smoothly. as it was the first time visiting Russia the help in both areas was very important. The Tour guides (Milena and Nadia) were also very good and knowledgeable as was the hotel reception staff. so this made for a great holiday. Erin Hancock, July 2019

12 August 2019 Great Russian Discovery: Golden Ring (Russian Province), Moscow & St. Petersburg (CB-06)

I was very impressed with the entire tour. I travel frequently and cannot speak highly enough of Go Russia. I want to do the Trans Siberian but had neither the time nor finances this year so decided to make a start by visiting Moscow, St Petersburg and the Gold Ring. I will definitely do the Trans Siberian in the near future. The level of service was excellent but you felt independent. The guides were extremely good especially Natalia in St Petersburg who deserves a special mention. The four star option of hotel was worth the extra. Everything ran like clockwork. Logan Davison, July 2019

12 August 2019 Great Russian Discovery: Golden Ring (Russian Province), Moscow & St. Petersburg (CB-06)

It was nice to have all the basics handled, including the transfers, but to have enough free time to explore on our own too. We loved the Golden Ring towns, especially Suzdal, and probably wouldn't have visited them if Go Russia hadn't offered them. One area that was different from usual group tours was that our group changed from venue to venue. It was OK but we made friends with the first group and then they disappeared because they were in different hotels. Sophie Allen, July 2018

12 August 2019 Best of Trans-Mongolian: Moscow - Yekaterinburg - Irkutsk - Baikal - Mongolia - Beijing (TS-11)

Very well organised, excellent guides. Reliable planning. Jay Day, July 2019

12 August 2019 Best of Moscow & St. Petersburg Guided Tour (CB-17)

The guides were very knowledgeable and extremely helpful. People very friendly and the tours well organised and informative. Hollie May, July 2019

12 August 2019 Cultural City Break in Russia: Moscow & St. Petersburg (CB-21)

Small tour groups. Being able to see important sights and places in the time available. Having some free time to make our own way around. Tour Guides we had were excellent. Courtney Bull, May 2019

12 August 2019

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