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Go Russia Guestbook - Customers' Holiday Experience

We learn and improve all the time as a result of our customers’ feedback. We are very happy to have served thousands of happy customers who travelled with us.

Tour reference

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  • Tailor-made
  • AL-05
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  • CR-32
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Any region
  • Any region
  • Altai
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  • China
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  • Golden Ring
  • Kamchatka
  • Karelia
  • Kiev
  • Kizhi
  • Kola
  • Mongolia
  • Moscow
  • Nizhny Novgorod
  • Novgorod the Great
  • Rostov-on-Don
  • Solovetsky Island
  • St. Petersburg
  • Suzdal
  • Transsibirean
  • Ukraine
  • Ural Mountains
  • Vladimir
  • Vladivostok
  • Volga Delta
  • Volgograd
  • Yekaterinburg

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We thrive on feedback! Every client receives a questionnaire asking about their experience with Go Russia, from the initial enquiry to total holiday satisfaction. 
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Your Feedback
Please browse our guestbook below. To respect your privacy all names are encoded.
Great Russian Discovery: Golden Ring (Russian Province), Moscow & St. Petersburg (CB-06)

Given that it was a short holiday it was essential to have a pick up from the airport and transport arranged to railway stations and a guide with good English to give us the most from our Russian tour. All the tickets to the sites were pre bought which kept queuing down for entry and the holiday went like clock work. It also gave us the flexibility to add on different tours and excursions. Good mix of free time to explore and to participate in organised events. I wasn't sure if you could book excursions with guides when in Russia. It's often difficult to decide exactly what you want to do and see before the holiday. Being able to book on an event when you were there would be a good policy. Ethan Miller, May 2019

12 June 2019 Best of Moscow & St. Petersburg Guided Tour (CB-17)

Really enjoyed the tour overall. Natasha, the St Petersburg guide, was very knowledgeable and enthusiastic. Guides in Moscow varied a little, day one was excellent, day two was good, day 3 was ok. Eva Bryant, May 2019

12 June 2019 Epic Trans-Siberian East - West: Vladivostok - Baikal - Yekaterinburg - Moscow - St. Petersburg (TS-25)

All the Go Russia hired people were responsible and competent. The guides had good information and presented it well; they were also helpful with our personal needs. Ben Carey, May 2019

12 June 2019 Great Russian Discovery: Golden Ring (Russian Province), Moscow & St. Petersburg (CB-06)

Your guide did a very good job of answering question and one guide that was outstanding was Natasha ILatovskaya, the hotel in Suzdal was outstanding, they made us feel like we were family. Suzdal Inn was great place to stay!! I wished we could have stayed there longer... Sofia James, May 2019

12 June 2019 Explore Russia Visa-Free by Ferry from Helsinki: St. Petersburg - 5 days (VF-02)

Melena Sharapova was an Outstanding Guide. Excellent English, Polite, Very knowledgeable, on time. Id say use her as often as possible. Harry Elliott, May 2019

12 June 2019 Great Russian Discovery: Golden Ring (Russian Province), Moscow & St. Petersburg (CB-06)

Nice coordination!!!All guides were great!! But especially I wanna mention Natasha Ilatovskaya ( ) in St Petersburg . She was just amazing !!!: Not only her English is perfect, she also put her soul , life, responsibility into this job!!! Not only she is incredibly educated- Listening to her description of the every tour - its like being in the Russian fairytale !!!! She is very professional of answering any additional questions , treats everyone like a part of the family!!! She is BEST of the Best!!! Was SO IMPRESSED by her tours and fantastic job she provided!!! Madison Murphy, May 2019

12 June 2019 Trans-Mongolian East-West: Beijing - Mongolia - Irkutsk - Baikal - Yekaterinburg - Moscow (TS-10)

Only found that we didnt need the euros and dollars as it was easier to use cash machines and credit cards, so could advise on this, as I lost a little cash in changing back to gbp. The punctuality of drivers and guides theyre command of English excellent, and the itinerary was a perfect mix of cultural experience, trips and free time. Cameron Rhodes, May 2019

12 June 2019 Great Russian Discovery: Golden Ring (Russian Province), Moscow & St. Petersburg (CB-06)

I was delighted with the whole package. Everything ran like clockwork. The holiday was made very easy by the way it was organised and I was just able to enjoy it knowing I didn't have to worry about anything. The only small thing that occurred was no vegetarian meal on the flight back. They couldn't offer anything ! Having the long wait for my visa/passport to be sent back was a concern but I was told I would get it on time and I did. Charlotte Kirk, May 2019

04 June 2019 Mighty Russia: Moscow, Novgorod & St. Petersburg (CB-23)

All transfers and pickups were done on time. The guides were very helpful when required. Ellis Hopkins, May 2019

04 June 2019 Best of Moscow Guided Tour (CB-31)

Everything ran like clockwork from booking, visa application and tour itself. I would recommend this company to anyone. Lucy West, May 2019

04 June 2019

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